Last updated June 02, 2026
We are AverNorth LLC ("Company," "we," "us," "our"). We operate the website https://avernorth.com and the AVERNORTH platform (collectively, the "Services").
AVERNORTH is a defense business management platform built for veteran-owned and small defense contractors. The platform provides tools for basis of estimate (BOE) building, spendplan generation, DCAA-practice timekeeping, invoicing, subcontract tracking, and certification management.
These Legal Terms constitute a legally binding agreement between you and AverNorth LLC. By accessing the Services, you agree to be bound by these terms. If you do not agree, you must discontinue use immediately. Contact us at support@avernorth.com.
The Services are intended for internal business use only. The Services are not tailored to comply with industry-specific regulations (HIPAA, FISMA, etc.). If your interactions would be subject to such laws, you may not use the Services. The Services may not be used in a way that would violate the Gramm-Leach-Bliley Act (GLBA). Users are responsible for compliance with local laws applicable to their use of the Services.
We are the owner or licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, text, and graphics ("Content"), as well as the trademarks, service marks, and logos ("Marks"). Our Content and Marks are protected by copyright and trademark laws in the United States and around the world.
Subject to your compliance with these Legal Terms, we grant you a non-exclusive, non-transferable, revocable license to access the Services and download or print Content solely for your internal business purpose.
Any breach of these Intellectual Property Rights will constitute a material breach of these Legal Terms and your right to use the Services will terminate immediately. For permission requests, contact support@avernorth.com.
By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information; (3) you have the legal capacity and agree to comply with these Legal Terms; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Services through automated or non-human means; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation.
You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
We accept the following forms of payment: Visa, Mastercard, American Express, and Discover. All payments shall be in US dollars.
You agree to provide current, complete, and accurate purchase and account information for all purchases. We may change prices at any time. We reserve the right to refuse any order placed through the Services.
Billing and Renewal. Your subscription will continue and automatically renew unless canceled. You consent to our charging your payment method on a recurring basis. The billing cycle is monthly.
Free Trial. We offer a 14-day free trial to new users. The account will not be charged and the subscription will be suspended until upgraded to a paid version at the end of the free trial.
Cancellation. You may cancel by logging into your account or contacting customer service at support@avernorth.com. Your cancellation will take effect at the end of the current paid term.
Fee Changes. We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law.
You may not access or use the Services for any purpose other than that for which we make the Services available. As a user, you agree not to:
The Services do not offer users to submit or post public content. Any feedback, suggestions, or other information you send to us may be used by us for any purpose without compensation to you. You retain full ownership of your business data entered into the platform.
The Services may contain links to other websites ("Third-Party Websites"). Such Third-Party Websites are not investigated, monitored, or checked for accuracy by us, and we are not responsible for any Third-Party Websites accessed through the Services. Inclusion of links does not imply approval or endorsement. You access Third-Party Websites at your own risk.
We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who violates the law or these Legal Terms; (3) refuse, restrict access to, limit the availability of, or disable any of your content; and (4) otherwise manage the Services in a manner designed to protect our rights and property.
We care about data privacy and security. Please review our Privacy Policy: https://avernorth.com/privacy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. The Services are hosted in the United States.
These Legal Terms shall remain in full force and effect while you use the Services. We reserve the right to deny access, terminate your account, or delete any content at any time, without warning, in our sole discretion. If we terminate or suspend your account for any reason, you are prohibited from registering a new account.
We reserve the right to change, modify, or remove the contents of the Services at any time without notice. We cannot guarantee the Services will be available at all times. We reserve the right to change, revise, update, suspend, or discontinue the Services at any time without notice.
These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.
Informal Negotiations. The parties agree to first attempt to negotiate any dispute informally for at least thirty (30) days before initiating arbitration.
Binding Arbitration. If the parties are unable to resolve a dispute through informal negotiations, the dispute will be finally and exclusively resolved by binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association (AAA). If arbitration costs are determined to be excessive, we will pay all arbitration fees and expenses. Arbitration will take place in Palm Beach, Florida.
If a dispute proceeds in court, it shall be commenced in the state and federal courts located in Palm Beach County, Florida.
In no event shall any dispute be commenced more than one (1) year after the cause of action arose. Any arbitration shall be limited to the dispute between the parties individually — no class actions.
There may be information on the Services that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors and to change or update information at any time, without prior notice.
THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT.
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES. OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING.
You agree to defend, indemnify, and hold us harmless from and against any loss, damage, liability, claim, or demand arising out of: (1) use of the Services; (2) breach of these Legal Terms; (3) any breach of your representations and warranties; (4) your violation of the rights of a third party; or (5) any harmful act toward any other user.
We will maintain certain data that you transmit to the Services for the purpose of managing performance. Although we perform regular routine backups, you are solely responsible for all data that you transmit. We shall have no liability to you for any loss or corruption of such data.
These Legal Terms and any policies posted by us constitute the entire agreement between you and us. Our failure to exercise any right or provision shall not operate as a waiver. If any provision of these Legal Terms is determined to be unlawful or unenforceable, that provision is deemed severable and does not affect the validity of any remaining provisions.
To resolve a complaint regarding the Services or to receive further information, please contact us at:
AverNorth LLC
support@avernorth.com